What details should I capture and share when reporting on the Apna app?

Question

• What information should I include when reporting an issue on the Apna app?

• What details are required to submit a report on the Apna app?

• How can I effectively report a problem on the Apna app, and what should I include?

 

Answer 1

If you suspect the call may be from a scammer or want to report a suspicious interaction, you can report it in the Apna App or else drop us an email at support@apna.co

Here’s what you should capture

• Employer/Company Name: Capture the name of the company or the employer who contacted you.
• Phone Number: Note the contact number they used to reach you.
• Job Details: Record the job position, responsibilities, and any information shared during the call.
• Message/Conversation Summary: Briefly summarize the nature of the conversation, including any red flags (e.g., vague job details, pressure to pay fees, etc.).
• Any Other Suspicious Information: If the caller asked for money or personal information or seemed unprofessional, note that as well.